Last updated: 5 June 2026
1. Who we are
These terms are between you and Vincero Limited(“Vincero”, “we”, “us”), a New Zealand registered company (NZBN 9429053636706, company number 9425676), registered office 94 Falsgrave Street, Waltham, Christchurch, 8011, New Zealand.
2. These terms
They govern your use of our websites and the Vincero software and services (the “Service”). By accessing the Service you agree to them. Specific products or pilots may have an additional written agreement; where it conflicts with these terms, that agreement applies.
3. The Service
Vincero provides cloud software for vehicle dealers, currently the Vincero Dealer Management System (web and iOS), with further products in development. The Service is offered to approved dealerships; access may be granted on an early-access or pilot basis and features may change as the product develops.
4. Accounts & eligibility
You must provide accurate information, keep your login credentials secure, and you're responsible for activity under your account. You must be authorised to act for your dealership and at least 18 years old. We may suspend accounts to protect the Service or other users.
5. Acceptable use
Don't misuse the Service: no unlawful activity, no attempts to breach security or access data you're not entitled to, no interference with the Service's operation, and no uploading of content you don't have the right to use. You're responsible for complying with the laws that apply to your dealership, including consumer and vehicle-sales law.
6. Your data & privacy
You keep ownership of the data you put into the Service. You grant us the rights needed to host and process it to provide the Service. How we handle personal information is set out in our Privacy Policy. For data belonging to your customers, your dealership is the agency that collected it and Vincero processes it on your behalf.
7. Availability & changes
We work to keep the Service available and reliable, but we don't guarantee uninterrupted access, and we may update, add or remove features over time. We'll give reasonable notice of material changes that affect how you use the Service.
8. Fees
Where fees apply, they'll be set out in your order or pilot agreement. During early access, some functionality may be provided at no charge or on agreed terms. Taxes (including GST) are payable as required by New Zealand law.
9. Intellectual property
Vincero and its licensors own the Service, including its software, design and branding. These terms don't transfer any of those rights to you beyond the right to use the Service as intended.
10. Disclaimers & liability
The Service is provided “as is”. To the extent permitted by law, we exclude implied warranties and limit our liability for loss arising from the Service. Nothing in these terms limits rights you have under the Consumer Guarantees Act 1993 or other law that can't lawfully be excluded.
11. Termination
You can stop using the Service at any time. We may suspend or end access if these terms are breached or to protect the Service. On termination, we'll handle your data as described in the Privacy Policy and any applicable agreement.
12. Governing law & changes
These terms are governed by New Zealand law and the New Zealand courts have jurisdiction. We may update these terms as the product evolves; the “Last updated” date above reflects the most recent version, and material changes will be communicated to active users.
13. Contact
Questions about these terms? Email hello@vincero.co.nz.